Privacy & Security

E baje Privacy Policy
Your Information, Your Rights

At e baje, your data matters to us. Here, we lay out everything transparently — how we collect your personal information, where it is stored, and how it is kept secure.

Last Updated: January 2026
Applicable to: All ebaje.bet Users
Language: Bangla (bn-BD)

How We Protect Your Information

E baje's data protection framework follows international standards — your privacy is ensured at every level.

256-bit SSL Encryption

Every transaction and personal detail is secured with military-grade 256-bit SSL encryption. No third party can access or read your data.

Secure Data Storage

All your data is stored on encrypted servers. We conduct regular security audits and maintain strict measures against unauthorised access.

KYC & Identity Verification

Your identity document information collected during the KYC process is used solely for verification purposes and is stored with the highest level of security.

Data Is Never Sold

E baje never sells your personal information or shares it with advertising companies. Your privacy is not a product to us.

Right to Erasure

We can delete your personal information upon your request. No information is retained by force beyond legal obligations.

Benefits of Opting Out of Marketing

You can opt out of promotional emails or SMS at any time. We respect your preferences.

01

Introduction to the Privacy Policy

Welcome to e baje. This Privacy Policy explains how we collect, why we collect, and how we protect your personal information. When you use the ebaje.bet website or our app, you are agreeing to the terms of this policy.

We believe privacy is not a luxury — it is your fundamental right. That's why every piece of data collection and use at e baje has a clear reason behind it, and it is disclosed openly here. We are always committed to earning the trust of millions of users in Bangladesh.

In short: Your information is used only for service delivery, ensuring security, and legal obligations. It is never sold.

If this policy changes, we will notify registered users via email and update the date at the top of the page. For significant changes, a separate notice will be displayed on the platform.

02

What Data We Collect

E baje collects different types of information from various sources. There is a specific purpose behind each piece of information, and only necessary information is requested.

What You Provide at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Password (stored in encrypted form)
  • District or Division in Bangladesh

What You Provide During KYC Verification

  • Copy of National ID (NID) or passport
  • Selfie or Photo (for facial verification)
  • Proof of payment method (bKash/Nagad/Rocket account number)

What Is Collected Automatically

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time Spent on the Platform and Pages Visited
  • Betting history & transaction records
  • Information collected through cookies & similar tracking technologies

What We Do Not Collect: We never store your bank PIN, password, or card number directly. Payment information is processed through fully encrypted channels.

03

Purpose of Information Use

E baje uses your information only for specific purposes. Each purpose is clearly outlined below:

Core Service Delivery

Your information is used to create and manage your account, process deposits and withdrawals, provide betting and gaming services, and manage bonuses and offers.

Security & Fraud Prevention

Your information is used to detect duplicate accounts, analyse suspicious transactions, and protect the platform from bonus abuse.

Legal & Regulatory Obligations

Retaining certain data is a legal requirement for compliance with AML (Anti-Money Laundering) and KYC regulations. This information is only shared upon request from the relevant authorities.

Service Improvement

We continuously improve the platform experience by analysing usage patterns. This analysis is based entirely on anonymised data.

Contact & Support

Your contact details are used to send important account updates, security alerts, and responses to support tickets.

Remember: Promotional communications are completely optional. You can unsubscribe from marketing messages at any time through your account settings or by emailing support@ebaje.bet.

04

Information Sharing & Third Parties

E baje never sells your personal data. In certain circumstances, however, limited information may be shared with trusted third parties.

Payment Processors

Necessary information is shared with bKash, Nagad, Rocket & other payment gateway services to complete transactions. These partners operate under strict security agreements.

Technology Partners

Only essential technical information is shared with gaming software providers, cloud hosting, and cybersecurity service providers.

Law enforcement agencies

Information may be shared with authorities when required by a court order or legal investigation. Where possible, you will be notified in advance.

Our commitment: All third-party partners are contractually bound to uphold our privacy standards. Any partner found in breach of these standards will be immediately terminated.

05

Cookie Policy & Tracking Technologies

The e baje website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

  • Essential Cookies: To maintain login sessions & ensure security. These cannot be disabled.
  • Performance Cookies: To analyse how often pages are visited. Fully anonymous.
  • Functional Cookies: To remember your preferred language and settings.
  • Marketing Cookies: To show relevant offers. You can turn this off.

Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

06

Data Retention Period

E baje does not retain data for longer than necessary. Separate retention periods apply to different types of information.

  • Account information: For as long as the account is active, and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years, in compliance with financial regulations.
  • KYC documents: Up to 5 years post-verification, as required by regulatory guidelines.
  • Support conversations: Up to 2 years (for quality improvement purposes).
  • Marketing Data: Deleted as soon as you opt out.

If you delete your account: All personal data outside the scope of legal obligations is permanently deleted within 30 days.

07

Your Rights & Controls

E baje believes you should have full control over your own information. Below, all your rights are explained in Bangla.

Right to Access Your Data

To find out what information we hold about you, email support@ebaje.bet. We will send you a complete report within 7 business days.

Right to Rectification of Your Data

If any of your information is incorrect or outdated, you can update it through Account Settings or by contacting Support.

Right to Erasure

You may request the deletion of your personal data at any time. All information not subject to legal obligations will be permanently removed.

Right to Restrict Processing

You may request that we stop using your information for specific purposes, such as marketing or analytics.

To exercise your rights: For any requests, email us at support@ebaje.bet. Please use "Data Request" as the subject line.

08

Children's Privacy Protection

E baje strictly prohibits anyone under 18 from opening an account. We do not knowingly collect data from minors.

If we become aware that we hold information belonging to a minor for any reason, that information is deleted immediately and the associated account is closed.

To Parents and Guardians: If your minor child has created an account on this platform, please contact support@ebaje.bet immediately. We will take prompt action.

09

International Data Transfers

E baje operates servers across multiple countries. Your data may be stored on international servers, but international data protection standards are strictly adhered to in every case.

We ensure that wherever your information goes outside Bangladesh, GDPR-compliant security measures remain in place. Encrypted transfers and secure channels are used.

10

Contact & Complaints Process

For any questions, concerns, or complaints regarding privacy, contact us directly. We take every message seriously.

  • 📧 support@ebaje.bet — Contact via Email
  • 💬 Platform Live Chat — Available 24/7
  • 📋 "Privacy Request" section in Account Settings

Upon receiving your complaint, we will acknowledge it within 48 hours and aim to provide a full response within 7 business days.

This Privacy Policy was last updated in January 2026. The next review is scheduled for July 2026.

FAQ

No, e baje never sells your personal data or shares it with advertising agencies. Your privacy is our top priority and plays no part in our business model.

Your KYC documents are stored on encrypted servers protected by 256-bit encryption. Only authorised verification team members may access them when necessary, and they are locked once verification is complete.

You can opt out of marketing emails by going to Account Settings and selecting "Notification Preferences". Alternatively, click the "Unsubscribe" link at the bottom of any promotional email. Changes will take effect within 24 hours.

All personal data beyond legal obligations is deleted within 30 days of account closure. However, financial transaction records must be retained for up to 7 years in compliance with AML regulations.

Should any significant changes be made to this Privacy Policy, we will notify registered users by email in advance and update the date at the top of this page. For major changes, a special notice will be displayed at login.
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