E baje FAQ —
Your questions, our answers

No. Each person may hold only one account at e baje. If multiple accounts are detected for the same individual, all accounts may be suspended and any funds held may be forfeited. Keep it simple — one account, one player.

KYC (Know Your Customer) Is the identity verification process. It keeps your account secure and helps prevent fraud. Withdrawals are restricted until KYC is completed.

KYC typically requires:

• National ID (NID), passport, or driving licence
• A selfie photo

Verification is typically completed within 24 hours.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes just 2 minutes.

Too many incorrect password attempts may temporarily lock your account. Wait 30 minutes or contact us at support@ebaje.bet. Your account will be unlocked promptly once your identity is verified.

Some details such as your email address or mobile number can be updated by you directly. However, changing information like your name or date of birth requires KYC verification and support assistance. Please contact support@ebaje.bet.

OTPs can occasionally be delayed due to network issues. Wait 1 minute, then click "Resend" if it still hasn't arrived. If the problem persists, double-check that you entered the correct mobile number. Contact support if the issue continues.

Before closing your account, ensure your balance is at zero. Send a request to support@ebaje.bet. As an alternative, self-exclusion is recommended — this suspends your account for a set period without permanently deleting it.

e baje supports all major mobile banking services in Bangladesh:

• bKash — Most Popular Method
• Nagad — Fast & Easy
• Rocket — Dutch-Bangla Bank Mobile Banking

To learn more Financial Transactions View page.

The minimum deposit at e baje is kept affordable so players of all levels can participate. For the latest details, Financial Transactions Visit the page or ask our support team.

Withdrawal requests typically take between 15 minutes and 24 hours to process. Completing KYC verification speeds things up. Minor delays may occur on bank holidays.

Please wait 5–10 minutes, as minor delays can occur. If the issue persists, save the SMS or transaction reference number from your mobile banking and send it to support@ebaje.bet. We'll investigate and resolve it promptly.

Withdrawal limits depend on your account level and KYC status. Users who have completed KYC can withdraw up to the maximum limit. VIP members enjoy additional benefits. For more details Financial Transactions See page.

e baje generally does not charge any additional fees for deposits or withdrawals. However, transaction fees imposed by mobile banking providers may apply. To check the latest fee policy, Financial Transactions View page.

After logging in, your wallet balance is displayed directly on the dashboard. On mobile, it appears in the top-right corner of the screen. Refresh at any time to see your updated balance.

Once you complete registration and make your first deposit, the welcome bonus will be automatically credited to your wallet — no separate code required. For full bonus terms and conditions on the Bonus page see here.

Bonus funds cannot be withdrawn directly. To use them, you must first meet the specified Wagering Requirement (rollover condition). For example, a 10x rollover means you need to place bets totaling 10 times the bonus amount. For full bonus terms and conditions on the Bonus page available.

There is a "Referral Code" field in the registration form. Enter the code provided by a friend or acquaintance. Using a referral code may earn you an additional bonus. Once registration is complete, the code can no longer be added.

Earn a percentage of your daily betting back as rebate — win or lose. It's automatically credited to your wallet at a set time each day. Details on the Bonus page see here.

Once a bonus is activated, it generally cannot be cancelled. However, some bonuses do allow cancellation — in which case the bonus amount will be deducted from your wallet. If you'd prefer to withdraw without claiming a bonus, decide before making your deposit.

Each bonus may have a different validity period. Typically, welcome bonuses are valid for 7 days, while promotional bonuses last 24–72 hours. Once expired, a bonus is automatically cancelled. on the Bonus page You can see the expiry date for each offer.

At e baje, you can bet on the world's biggest sports events, including:

• Cricket (IPL, BPL, International)
• Football (Premier League, La Liga, World Cup)
• Kabaddi, tennis, basketball, and much more

View Details Sports Events on the page.

Yes, e baje offers live / in-play betting. Place bets with real-time odds while the game is in progress. Odds change rapidly in live betting, so quick decisions matter.

In most cases, bets cannot be cancelled once placed. However, in certain situations — such as an event being cancelled or postponed — your stake will be refunded. For full details on the rules Terms & Conditions on that page.

Log in and Jackpot or Lottery Go to the section. Buy a ticket or enter the current draw. Results are announced at a scheduled time and winners are automatically rewarded.

Odds are a number that tells you how much you'll receive if you win. For example, if you bet BDT 100 at odds of 2.5 and win, you'll receive BDT 250 (your original BDT 100 + BDT 150 profit). The higher the odds, the lower the chance of winning — but the greater the reward.

e baje keeps minimum bet amounts low so everyone can easily join in. Minimum and maximum bet limits vary by game and event. Latest info Sports Events on that page.

Yes. e baje uses SSL (Secure Socket Layer) encryption — the same standard used by banking sites. Your personal information and payment details are all stored in encrypted form. We never sell or share your data with third parties.

2FA, or Two-Factor Authentication, adds an extra layer of security to your account. When enabled, you'll need to enter an OTP in addition to your password at login. To enable it, go to Account Settings and activate 2FA under the "Security" section.

This is a scam. e baje will never ask for your password, OTP, or personal information via phone call, SMS, or WhatsApp. Ignore any such contact and report it immediately to support@ebaje.bet.

No. e baje does not sell your information to third parties or share it without your consent. Your data is used securely only where required by law or for payment processing. For more details Privacy Policy See page.

No. e baje strictly prohibits account registration for anyone under 18. Age is verified at sign-up, and KYC documents may be requested in suspicious cases. If you suspect underage use, please report it to support@ebaje.bet.

In your account settings, go to "Active Sessions" to see all devices currently logged into your account. If you spot any suspicious sessions, select "Log out of all devices" and change your password immediately.

Earn points on every bet. Hit a milestone and your VIP level upgrades automatically. More betting = more points = higher VIP tier. Details on the VIP page see here.

VIP members enjoy:

• High Withdrawal Limits
• Exclusive cashback & bonuses
• Personal Account Manager
• Faster Payment Processing
• Access to exclusive tournaments & events

VIP points expiry policy on the VIP page Full details are listed there. Generally, your points stay active as long as you keep betting regularly. Extended inactivity may result in points expiring.

Yes, if the required betting volume is not maintained within a given period, your VIP level may be reviewed. Staying consistently active significantly reduces this risk. For full details, on the VIP page see here.

Once you reach a higher VIP tier, a dedicated personal account manager will be assigned to you automatically and will reach out directly. In the meantime, feel free to contact us at support@ebaje.bet for any questions.